Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you register, book a service, or purchase a wellness package through our website, as part of the booking and payment process, we collect the personal information you provide — such as your name, email address, phone number, and billing information.
When you browse our site, your computer’s Internet Protocol (IP) address is automatically collected to help us learn about your browser, device, and operating system. This allows us to continuously improve your online experience and optimize our website’s performance.
With your explicit permission, we may also send you emails about new wellness programs, upcoming events, workshops, or updates regarding Connect Wellness. You may opt out of these communications at any time.
SECTION 2 – CONSENT
How do we get your consent?
When you provide personal information to complete a transaction, verify payment, schedule a service, or request support, we imply that you consent to our collecting and using that information for the specific purpose stated.
If we ask for your personal information for a secondary purpose — such as newsletters or marketing — we will ask you directly for your explicit consent or provide you with an opportunity to decline.
How do you withdraw your consent?
If, after providing consent, you change your mind, you may withdraw your permission for us to contact you or to continue collecting, using, or disclosing your information at any time. Simply contact us at:
📧 shreeprabhs@ymail.com or 📞 +91 98456 00533.
SECTION 3 – DISCLOSURE
We may disclose your personal information only if required by law, or if you violate our Terms & Conditions. Connect Wellness will never sell, rent, or share your information with third parties for marketing purposes without your consent.
SECTION 4 – PAYMENT
We use Razorpay as our secure payment processing gateway. Neither we nor Razorpay store your card details on our servers. Payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) during the transaction process.
Your payment information is used only as long as necessary to complete the purchase, after which it is automatically deleted.
Razorpay adheres to the PCI-DSS standards as managed by the PCI Security Standards Council, a collaboration between trusted global brands such as Visa, MasterCard, American Express, and Discover.
To learn more about how Razorpay handles your data, please review their Terms and Privacy Policy at https://razorpay.com.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent required to perform the services they provide to Connect Wellness.
However, certain third-party providers — such as payment gateways, analytics platforms, or digital marketing tools — have their own privacy policies. We strongly encourage you to read those policies so you can understand how your personal information is handled by them.
Please note that some providers may be located in a different jurisdiction than you or Connect Wellness. If you choose to proceed with a transaction involving a third-party provider, your information may become subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our Terms & Conditions will no longer apply.
Links: When you click on links on our website, they may direct you away from www.connectwellness.co.in. We are not responsible for the privacy practices of external websites and recommend reviewing their respective policies before sharing any information.
SECTION 6 – SECURITY
We take data security very seriously. To protect your personal information, we employ administrative, technical, and physical safeguards designed to prevent loss, misuse, unauthorized access, disclosure, or alteration.
Our systems follow industry best practices to ensure that any data shared with us remains safe and confidential.
SECTION 7 – COOKIES
Our website uses cookies to enhance your browsing experience and maintain session data. Cookies help us recognize repeat visitors, improve functionality, and analyze site performance.
Cookies do not collect personally identifiable information and are not used to track you across other websites. You may choose to disable cookies through your browser settings, though this may affect certain site features.
SECTION 8 – AGE OF CONSENT
By using our website, you represent that you are at least 18 years old, or that you are the age of majority in your jurisdiction and have given consent for any minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon being posted on the website. Please review this page periodically for updates.
If we make significant changes, we will notify you here or via email so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
In the event that Connect Wellness is acquired, merged, or undergoes a business restructuring, your personal information may be transferred to the new entity to ensure continued service delivery.
SECTION 10 – QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information about our privacy practices, please contact us at:
📧 shreeprabhs@ymail.com
📞 +91 98456 00533
🌐 www.connectwellness.co.in